Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update  

We would like to reassure all of our service users and their families that all calls are continuing as normal. Our carers are fully prepared and resourced to follow the government guidelines. We have created a frequently asked questions (FAQs) page for our service users – all of our latest updates can be read here.

For further guidance relating to the coronavirus, please visit the NHS website.

Slide 1

Helping Hand Homecare provide a personalised and tailored service to meet your needs.

Helping Hand Homecare provides a personalised and tailored service to meet individual needs.

We have been providing a range of Personal Care, Companion Services and Domestic Assistance to clients in the town of Grantham and surrounding areas for more than ten years.

Our highly skilled Home Care Assistants provide a wide variety of services as required, to meet the needs of every individual. We offer a refreshing attitude and approach to care. Whether we see a client four times a day, once a week or once a month, everyone is afforded the same high quality caring and attentive service.

Testimonials

Testimonial 1

No words can convey how much we have valued your contribution to ensuring mum's final years were spent at her home, where she has lived for 50 years. 
 
Without your care and friendship we would have struggled and we feel privileged to have worked with you.
 
Thank you for bringing 'sunshine' with every visit. Much love you to you all.
 
Stephen, David, Rachel & Holly
 
July 2021

Testimonial 1

Helping Hand provided care for our father in his home after the death of our mother. 
 
He received three visits a day for household support and personal care. 
 
The rota was well managed so we knew who would be visiting and the planned time of each call. 
 
The care received was excellent; staff were professional, knowledgeable, adaptable and clearly well trained. 
 
On several occasions, carers went above and beyond in their help for our father and this was very much appreciated. 
 
Living so far away from Grantham, we relied on Helping Hand and had complete trust in the whole team. 
 
We would not hesitate in recommending Helping Hand.

Testimonial 2

It’s Christmas Eve and my mum and I are chatting about you lot!   She is very happy with the service you provide, as am I. 
 
Mum would like to say a particular thank you to Kellie and to all those who visit and help her.
 
It is so lovely for me that Mum gets treated so wonderfully by you all.  
 
She wishes you all a very Merry Christmas and a happy New Year as do I.  
 
Mum says big thanks for the lovely Christmas card, was truly appreciated.
 
A very Merry Christmas and a Happy New Year to all of you. Best wishes.

Mrs R

Testimonial 2 - copy

Thank you very much for all that you do for us. I do like this Helping Hand newsletter which is coming out every three months, I’ve read it through and I would like to choose Debbie for Employee of the month.
 
She is faithful at doing absolutely everything for us.
 
The carers come to care for my husband but they also care for me so I just want to say thank you to everyone at Helping Hand for all that you do for us. Happy Christmas!

Mrs S - 23rd December 2019

Testimonial 3

Thank you again for the excellent service you provide for my parents. Please give all of your staff our best wishes for Christmas and the New Year.

Mrs S

Testimonial 3 - copy

I have nothing but praise for all at Helping Hand. I really appreciate the small gestures, and I have always been very happy with all of the carers. The staff are wonderful and I really couldn't ask for better care.

Mr S
March 2020

 

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