Coronavirus (COVID-19) Update
We would like to reassure all of our service users and their families that all calls are continuing as normal. Our carers are fully prepared and resourced to follow the government guidelines. We have created a frequently asked questions (FAQs) page for our service users – all of our latest updates can be read here.
For further guidance relating to the coronavirus, please visit the NHS website.
Helping Hand Homecare provide a personalised and tailored service to meet your needs.
Helping Hand Homecare provides a personalised and tailored service to meet individual needs.
We have been providing a range of Personal Care, Companion Services and Domestic Assistance to clients in the town of Grantham and surrounding areas for more than ten years.
Our highly skilled Home Care Assistants provide a wide variety of services as required, to meet the needs of every individual. We offer a refreshing attitude and approach to care. Whether we see a client four times a day, once a week or once a month, everyone is afforded the same high quality caring and attentive service.
Helping Hand wanted to wish all of their clients an enjoyable Coronation - for some of us and our whole Helping Hand team, it was our first experience of a Coronation. During our Jubilee Afternoon Tea ... Read More about Coronation Treats
At Helping Hand we understand the importance of staying up to date with training. We were very fortunate to refresh our Moving and Handling Training over two days this year with Gary from Aspect ... Read More about Moving and Handling Training – 24th & 25th April 2023
I would like to say how happy we have been with the care that your company has given mum. Especially a big thank you to your colleagues who attended to her care come rain or shine.
You all do an amazing job and my family and I will be forever grateful.
If anything changed with the home and we needed your company again we will of course call, and I will have no issues putting the company forward to anyone asking me about care.
Thank you once again.
Mr SW
October 2022
I would like to thank you and the team for all the care you have provided and for taking the softly, softly approach so Dad accepted the
help. Thanks also to the carer who called the ambulance when he was poorly and then went back to the house to check he wasn't there on his own later that evening.
Thank-you for all the support you have offered me and for keeping me informed along the way. I have been very impressed with your agency.
Mrs LT
August 2022
Dad and I would like to thank you all for the care, support and love you have shown to mum and dad over this last year (or so).
We are very grateful but also impressed with your dedication and professionalism. We cannot speak highly enough of every one of you.
Julie & Doug
May 2022
Thank you for all of wonderful care you gave to my dad and thank you for the support that you gave to me too, it was truly above and beyond all of my expectations.
Dad's face would always light up at your arrival and he had his own special way of greeting the ladies individually with his chosen nicknames.
You are all truly a very special team of caring people and were always so professional and respectful.
Mrs LW
March 2022
Helping Hand provided care for our father in his home after the death of our mother.
He received three visits a day for household support and personal care.
The rota was well managed so we knew who would be visiting and the planned time of each call.
The care received was excellent; staff were professional, knowledgeable, adaptable and clearly well trained.
On several occasions, carers went above and beyond in their help for our father and this was very much appreciated.
Living so far away from Grantham, we relied on Helping Hand and had complete trust in the whole team.
We would not hesitate in recommending Helping Hand.
A special and heartfelt thank you for the loving care and companionship you all gave mum. She adored you all.
Gail, Graham & Family
March 2022
I just wanted to say thank you to every one of you for your help and care over the last year.
It was a really hard decision to make, but regretfully I have decided to stay here. I shall miss your kindness and good humour.
I hope you are all keeping well and safe.
Mrs FL
December 2021
No words can convey how much we have valued your contribution to ensuring mum's final years were spent at her home, where she has lived for 50 years.
Without your care and friendship we would have struggled and we feel privileged to have worked with you.
Thank you for bringing 'sunshine' with every visit. Much love you to you all.
Stephen, David, Rachel & Holly
July 2021
We wanted to express our huge thanks to all of those who provided care to Mum (ER). Your professional commitment to delivering care with patience and thoughtfulness was appreciated by mum and ourselves.
To us living away at a distance, it was reassuring too that regular visits were helping mum to keep things ticking over. Kellie winning mum's confidence over showering was a triumph!
We are so grateful mum was able to remain in her own home until the end of her life. Thank you all for the part you played in that.
Annette, David and the family
March 2021
It’s Christmas Eve and my mum and I are chatting about you lot! She is very happy with the service you provide, as am I.
Mum would like to say a particular thank you to all those who visit and help her.
It is so lovely for me that Mum gets treated so wonderfully by you all.
She wishes you all a very Merry Christmas and a happy New Year as do I.
Mum says big thanks for the lovely Christmas card, was truly appreciated.
A very Merry Christmas and a Happy New Year to all of you. Best wishes.
Mrs GM
December 2020
I have nothing but praise for all at Helping Hand. I really appreciate the small gestures, and I have always been very happy with all of the carers. The staff are wonderful and I really couldn't ask for better care.
Mr BS
March 2020
Thank you very much for all that you do for us. I do like this Helping Hand newsletter which is coming out every three months, I’ve read it through and I would like to choose Debbie for Employee of the month.
She is faithful at doing absolutely everything for us.
The carers come to care for my husband but they also care for me so I just want to say thank you to everyone at Helping Hand for all that you do for us. Happy Christmas!
Mrs SR - December 2019
Office opening hours:
9.30am – 4.30pm (Mon – Fri)
Office telephone No:
01476 512394
Emergency on-call telephone:
07866 674221
(out of office hours and weekends)
Registered Manager:
Simone Ellison
Autumn Park Business Centre,
Dysart Road,
Grantham
NG31 7EU
